Sales and payouts

    How to start selling your music on Cloosi and get paid.

    How selling works

    Cloosi lets you sell your tracks directly to your listeners. When someone buys one of your tracks, the money goes straight to your connected Stripe account — Cloosi never holds your earnings. You keep the vast majority of every sale.

    • You set your own price for each track (with an optional minimum price for pay-what-you-want).
    • Fans pay by card through a secure Stripe checkout.
    • Buyers can download their tracks anytime from My purchases in their dashboard.
    • Your share of each sale lands in your Stripe account automatically.

    Getting set up with payouts

    To receive money from sales, you need to connect a Stripe account. Stripe is the payment processor Cloosi uses — it's free to set up and handles all the secure payment and payout plumbing.

    1. Go to your artist dashboard and open the Payouts tab.
    2. Click Connect Stripe. You'll be taken to Stripe to create or link an account.
    3. Complete Stripe's onboarding: they'll ask for your legal name, date of birth, address, and bank account details. This is required by financial regulations (Know Your Customer) and usually takes just a few minutes.
    4. Once Stripe confirms your account, you'll be redirected back to Cloosi and your payout status will show as active.
    5. That's it — any tracks you've marked for sale can now be purchased, and your earnings flow directly to your bank account on Stripe's payout schedule (typically 2–7 business days after each sale, depending on your country).

    Tip: make sure the name and bank details you give Stripe match your official documents exactly — mismatches are the most common reason payouts get delayed.

    Fees and commission

    Two small deductions come out of each sale before it reaches you:

    FeeAmountWho it goes to
    Stripe processing fee2.9% + $0.30 per saleStripe (covers card processing)
    Cloosi commission15% of the sale priceCloosi (keeps the platform running)

    Rewarding your growth: once your lifetime sales on Cloosi reach $1,000, the commission automatically drops from 15% to 10% — permanently. No action needed on your end; the lower rate applies to every sale after you cross the threshold.

    Example breakdown

    Here's what a $2.00 track sale looks like at the standard 15% commission rate:

    Sale price$2.00
    Stripe fee (2.9% + $0.30)−$0.36
    Cloosi commission (15%)−$0.30
    You receive$1.34

    After $1,000 in lifetime sales, that same $2.00 sale would pay you $1.44.

    How this compares

    Here's how selling on Cloosi stacks up against other places fans buy music:

    PlatformTake rateHow you get paid
    Cloosi15% commission, dropping permanently to 10% after $1,000 in lifetime sales (plus Stripe's 2.9% + $0.30 processing fee)Direct to your own Stripe account — funds available after about a 7-day settlement
    Bandcamp15% on digital sales (10% on merchandise once you pass $5,000 in a rolling 12 months)Bandcamp holds your earnings and pays out on its own schedule
    Bandcamp (in transition)Moving to a Stripe-powered payout systemSame direct-to-your-Stripe model Cloosi uses today
    Apple / iTunesPayouts go through your label or distributor; streaming royalties are fractions of a cent per playMediated and slow — and you rarely get to set the price
    BeatportSales are mediated through labels and aggregatorsYou need a distributor to sell there at all

    The big difference is directness. On Cloosi, every sale goes straight to your own Stripe account — there's no platform-held balance to wait on and no marketplace payout cycle. Apple and Beatport route your sales through labels and distributors; Bandcamp lets artists sell directly, but holds the money until its own payout run.

    Bandcamp announced in August 2025 that it is moving artist payouts to a Stripe-powered system (you can read their announcement on setting up a Stripe payout account). Once that transition finishes, Bandcamp's model will look a lot like what Cloosi already does today — so Cloosi's setup isn't behind the industry; it's where the industry is heading.

    One nuance: Bandcamp currently still supports PayPal payouts for artists in countries where Stripe isn't available yet (see their payment-options article). And while Bandcamp's standard digital rate matches Cloosi's starting 15%, Cloosi drops to 10% permanently after $1,000 in lifetime sales — with a fully transparent fee breakdown on every sale.

    Tracking your sales

    Your artist dashboard has everything you need to follow your earnings:

    • Sales tab — every purchase of your tracks, with the sale amount and your payout.
    • Payouts tab — your available and pending balance, plus the status of your Stripe connection.

    Funds from a sale become available after Stripe's settlement window (about 7 days), then pay out to your bank on Stripe's schedule.

    Common questions

    Do I need a business to sell on Cloosi?

    No. Stripe supports individual sellers — you can sign up as an individual with your personal bank account.

    What if a buyer asks for a refund?

    Refunds are handled case by case. If a refund is issued, the corresponding payout is reversed from your balance.

    Which countries are supported?

    Stripe Connect is available in 40+ countries. If Stripe isn't available in your country yet, reach out to us and we'll work on an alternative.

    Who handles taxes?

    You're responsible for reporting your own earnings. Stripe provides annual tax forms (like the 1099-K in the US) when you meet reporting thresholds.

    Why do I have to use Stripe? Why not PayPal?

    Stripe handles everything payouts need in one place: connecting your bank account, verifying your identity, collecting payments from buyers, and paying you out automatically. It also supports individual sellers in 40+ countries without needing a business. PayPal doesn't offer an equivalent for marketplaces like Cloosi — it can't split payments between buyer, platform, and artist the way Stripe Connect does, and it can't route payouts directly to your bank in most countries we support.

    PayPal is also problematic because PayPal denies Palestinians in the occupied West Bank (excluding East Jerusalem) and Gaza equal and fair access to its services. However, PayPal provides full access to users in Israel and illegal settlements in the West Bank, which are in violation of international law. Learn more

    Still stuck?

    Email us at support@cloosi.com and we'll help you get set up.